Answering Your Lockdown-Related Plumbing FAQs



Answering Your Lockdown-Related Plumbing FAQs

Home improvement issues such as gas leaks, water supply problems, leaking pipes, and boiler issues can disrupt your daily life and are a source of great hassle. And amid the coronavirus lockdown, these issues are more stressful than ever.

To help you cope with the stress—and gain some clarity—we’ve answered all your lockdown-related plumbing FAQs right here.

Can plumbers still visit homes?

Yes, plumbers can visit homes during the lockdown, as long as the services you need are essential. Maintenance related to power, water, and telecommunication lines has been listed as essential by the government.

Plumbers and tenants alike must adhere to general social distancing guidelines, however. Some companies, such as ours, have additional safety protocols in place to minimize the risk of transmission.

When should I call a plumber?

It’s best to employ plumbing services for emergencies during this time. These services must:

  1. Be required to maintain human health and safety at home; and
  2. The need for them should be immediate

Repair and replacement of gas, water, and sanitary waste pipes are essential services, as long as they pose an immediate threat to human health. Minor leaks or replacing sanitary fixtures that are currently working don’t qualify as essential jobs.

During this time, it’s best to avoid unnecessary contact with other people. We’re always available to our customers, but your safety is our key concern right now—which is why we recommend customers put off unnecessary repairs during the lockdown.

Our representatives are available on the phone if you need any help.

How to stay safe when a plumber is working in your home?

When a plumber is working in your home, maintain a distance of at least six feet, even while conversing. It’s best to stay in another room for the entire duration of their work. Keep the windows and doors in the area where the plumber is working open to allow for proper ventilation.

Health authorities have advised that plumbers should wash their hands upon arrival, regularly during work, and when they’re about to leave your home. It’s recommended that they carry a hand sanitizer with them too.

How to choose a reliable plumber during the lockdown?

Unfortunately, many unlicensed, rogue traders have popped up in the last few months, offering to finish jobs and carry out repairs. Consumers should be wary of such plumbing services, as they may face poor-quality workmanship, have non-compliant fixtures installed, or buy into products that don’t meet safety standards as a result of hiring them.

Ideally, you should look for professional plumbing service providers who have been in the business for a long time. Also, find out what safety precautions they are taking during this time.

Pro Serve Plumbing is a licensed organization that has been in the plumbing industry for over 15 years. We’re committed to providing our clients with 24/7 emergency plumbing services in multiple areas of Texas, including Chico, Rhome, and Fort Worth. We’re closely monitoring the situation and have established strict safety protocols to ensure the well-being of our customers and employees.

Call us at 1-817-244-0614 for all your plumbing related needs.